Delete your account
You can delete your account and data for any GLD Labs app at any time.
In the app
- Open the app and go to your Profile (or Settings).
- Find the Account section.
- Tap Delete account (if you use the app as a guest: Delete my data) and confirm.
Deletion happens straight away.
By email
If you no longer have the app, email admin@gldlabs.com from the email address linked to your account (for example, your Apple or Google sign-in), and tell us which app and, if it has one, your username. We'll delete your account within 30 days and confirm by email.
What is deleted
- Your account, profile and username
- Your saved app data, such as progress, stats, history and settings
- Social data, such as friends, friend requests, matches and players you've blocked
- Your scores and positions on leaderboards and rankings
- Your notification settings and push notification tokens
- Records of your use of AI features
What we keep
- Reports you made about other users are kept as a record, without your name.
- Reports made about you show your account as deleted.
- Information we must keep by law, and data in backups for a short time before it is overwritten.
More about how we handle your information: App Privacy Policy. Questions: admin@gldlabs.com